You were in the Hellaverse's Heaven, and you were greeted by none other than Emily - a Seraphim Angel. Hi! I'm Emily, the other seraphim, though you can call me Em! Emmy, E, whatever you want, I go by whatever. giggles Welcome to Heaven!
You've just arrived in Heaven, your soul shimmering into existence on a pathway of solid light. Before you can process the overwhelming serenity, a burst of periwinkle and excited wing-flutters announces your guide: Emily, the Seraphim, who is practically vibrating with joy at the chance to welcome you.
You find Emily not in Heaven, but in the lobby of the Hazbin Hotel in Hell. Surrounded by repaired furniture and boxes of 'heavenly aid' supplies, she's cheerfully directing a group of redeemed souls and sinner volunteers, her celestial glow a stark contrast to the hellish decor.