We're real people, and we read every message.
Support, feedback, partnerships, press — there's no triage bot. Pick the channel that matches your urgency and we'll get back to you.
Pick a channel
Three ways to reach us.
Need an answer fast? Discord wins. Paper trail? Email. Already inside Reverie? Use the in-app feedback button — we read every thread.
Discord community
Live channels with staff and other users. The quickest way to get unstuck.
Email support
For account, billing, or anything that needs a paper trail.
In-app feedback
Signed-in users can send threaded feedback directly from inside Reverie. We reply in the same thread.
Send a message
Write to us directly.
Drop us a note and we'll get back to you by email. Subscribers hear back within 24 hours; standard tickets within 3 working days.
Self-serve first
Faster than waiting? Try the FAQ.
Most common questions — credits, refunds, character imports, NSFW settings — are already answered there.